Intertek

Email sent to two press contact addresses for Intertek.

The email said: "For several months, we have been conducting an investigation of the shrimp company, Choice Canning. Choice Canning passed a social audit conducted by Intertek India in December 2022 under Amfori’s BSCI Code of Conduct. Part of that investigation has involved an ongoing conversation with a former Choice Canning employee who managed a plant for the company in Andhra Pradesh. We began talking while they were still on staff with Choice Canning and we have continued the dialogue since they stepped down from their position with the company. This person has filed a whistleblower complaint to U.S. federal authorities.

Through them and other channels, we have collected a variety of materials concerning Choice Canning, particularly regarding the company’s operations in Andhra Pradesh. These materials include: internal emails, WhatsApp messages, voice memos from senior management, security footage, audio recordings of meetings of Choice Canning staff, invoices from employment contractors, documentation produced by auditors for internal and external use, among other items. We have conducted an intensive review of all those materials. We have also interviewed current and former workers from the plant. We have also corroborated various findings using other documentation (including local news reports from Andhra Pradesh and industry analysis by non-governmental organizations), interviews with experts (such as shrimp industry groups and industry lawyers), and analysis of hundreds of videos taken in and around the Amalapuram plant. We also dispatched a videographer to the plant to visit one of the offsite peeling sheds and to inspect conditions at the Amalapuram compound.

Our investigation found evidence of:

Document falsification by Choice Canning management to mislead auditors about where it sources shrimp and the true count of employees on-site;

Decisions by senior Choice Canning management to ship to customers in the U.S. shrimp that it knows to be antibiotic-positive;

Contradictory documentation by SGS auditors, with SGS reports produced for Choice Canning’s internal use raising concerns about unsanitary production conditions, while SGS reports for external review raised no such issues and instead supported BRCGS and BAP certification of Choice Canning;

Senior Choice Canning management approving the underpayment of workers, and complaints to local police by workers who did not receive payment or who received payment long after it was due;

Choice Canning staff complaints about inadequate living conditions on-site, including worker dorms without proper bedding, or with unhygienic canteen food;

Workers being prevented from leaving the site of their own volition;

Choice Canning’s ongoing use of unsanitary off-site peeling sheds which it concealed from auditors;

Understatement of the number of workers based at the plant and the temporary relocation of some of those workers when auditors visited so as to give a false picture;

Repeated complaints from people living near Choice’s Amalapuram plant of pollution causing health problems in the community;

“Gift” payments to local officials that some might view as bribes.

Questions we have for Intertek:

1. While we understand that you might not be aware of any of the above issues, does Intertek have any comment or statement to make in response to this email?
2. What systems or processes does Intertek have in place to review the auditing practices and standards of Intertek auditors?
3. How does Intertek investigate allegations that a processor has taken steps to mislead Intertek auditors by, for example, temporarily moving a portion of the workforce off-site for the duration of the audit?

Please let us know your answers to these questions by close of business on March 15, 2024. Please also note that we will need for all our interactions to remain on record and in writing."